The Dongle Dilemma: Is a Phone-Based Thermal Imager (Like the Klein TI220) Worth the Hassle?
Update on Nov. 4, 2025, 6:56 p.m.
Let’s get one thing straight: as a professional, your toolbag is already too heavy.
You’re a contractor, an electrician, or an HVAC tech. You carry a lot of tools because you have to be ready for anything. You’ve been curious about thermal imagers—you know they can find hot breakers, check for steam pipe clogs, or spot missing insulation. But the idea of carrying another bulky, $1,000+ standalone device that you have to keep charged is exhausting.
This is where the “dongle” camera comes in. This is the world of plug-in thermal imagers, and the Klein Tools TI220 Thermal Imager for Android Devices is a prime example of this category.
It’s tiny. It’s tough (its case is metal, not plastic). And it’s made by Klein, a brand you already trust. It seems like the perfect, space-saving solution.
But as your mentor, I need to have a very honest talk with you about the #1 problem with this entire class of tool: The Dongle Dilemma.

The Hard Truth: You Will Have to Take Your Phone Case Off
Let’s just get this out of the way. As user Dakota & Alyssa Geil put it, “Doesn’t work with any cases. Need I say more? Pulling the case every time sucks.”
They are 100% correct.
The TI220, like most dongles, connects directly to your phone’s USB-C or Micro-USB port. The connector is short and flush. It is not designed to work with the bulk of a protective case (like the one you definitely have on your expensive work phone).
This is the central trade-off. This isn’t a “con,” it’s a price of admission. If the idea of taking your phone case off every single time you want to use this tool makes you angry, stop reading now. This tool is not for you.
But… if you’re the kind of pro who occasionally needs thermal vision and values pocket space above all else, then this might be the most valuable tool you own.
Lesson 1: Is 10,800 Pixels “Good Enough”?
The TI220 has a 10,800-pixel thermal sensor. This is not a “high resolution” camera like the 76,800-pixel standalone units. But here’s the secret: for most professional trade work, it is absolutely good enough.
As one user, zack wolchesky, perfectly summarized:
“If you are fairly close to the object you are looking at 8”-2ft away, the resolution is fine. Any further… it is harder to make out… It does have some lag… You do need to let it focus for a a few seconds.”
This is the perfect description. You are not using this to do a full-home energy audit from the street. You are using it to look at things that are right in front of you: * “Is this breaker hot?” (You’re 1 foot away. 10,800 pixels is plenty.) * “Is this steam pipe clogged?” (You’re 6 inches away. 10,800 pixels is plenty.) * “Is this ceiling insulated?” (You’re 3 feet away. 10,800 pixels is plenty.)
User Steven Hesse provided perfect examples: he used it to check an air register and his kitchen ceiling. The images were clear enough to instantly show him the heat from the studs and the cold from the uninsulated bays. It did the job.
Lesson 2: Specs That Actually Matter for the Job
This tool may be small, but its specifications are built for professional diagnostics.
Wide Temperature Range: -4°F to 752°F
This is the spec that matters. This wide range means the TI220 is not a toy. It can handle the full spectrum of a contractor’s day, from checking a sub-zero freezer line to finding a hot spot in an engine bay.
High/Low Temperature Alarms
When you point this at a breaker panel, the app can be set to instantly find the hottest spot. You don’t have to hunt. It’s a fast, “go/no-go” diagnostic.
Three Color Palettes: Ironbow, Rainbow, Grayscale
Pro-tip: While “Rainbow” looks impressive, most professionals live in “Ironbow”. This palette is less “noisy” and does a much better job of showing subtle, important temperature differences, which is exactly what you need when looking for a slow water leak or a “just-starting-to-fail” bearing.

Lesson 3: The Brain (and Second Biggest Hassle) is The App
The entire “brain” of the TI220 is the Klein Tools Thermal Imager App, which you download for free from the Google Play store. This is both its greatest strength and its second-biggest weakness.
The Good:
As user Max noted, the app is “user-friendly.” You “download it. Plug in the camera and it starts up. You don’t have to fiddle around…” It gives you powerful features that standalone cameras charge a premium for:
* Capture & Share: You can instantly take thermal photos, record thermal video (even time-lapse), and immediately text them to your boss or the client. This is a massive workflow advantage.
* On-Screen Data: It gives you multiple spot temperatures, high/low tracking, and differential temperature, all on your phone’s big, bright screen.
The Bad:
* The Lag: As zack mentioned, “it does have some lag.” The app is doing a lot of processing, and it’s not as instantaneous as a dedicated standalone device.
* The Connection: zack also noted it “fits kind of loose in the charging port.” This is a common complaint with all dongles. It’s hanging off your phone’s most-used port. You have to be careful with it.
Conclusion: Who is This Really For? (And Who Should Avoid It)
So, let’s go back to the central question: Is the TI220 worth the hassle of taking your phone case off?
This tool is NOT for you if: * You are a full-time home inspector or energy auditor. You use a thermal camera all day, every day. The hassle will drive you insane. You need a dedicated, standalone tool.
This tool is perfect for you if: * You are a professional electrician, plumber, HVAC tech, or auto mechanic. * Your toolbag is already full and you value portability and durability (metal case!) above all else. * You need a thermal imager occasionally—maybe a few times a week—for quick, “good enough” diagnostics. * You are willing to tolerate the 20-second “dongle hassle” (pull off case, plug in, open app) in exchange for a tool that is tiny, tough, and made by a brand you trust.
The Klein Tools TI220 isn’t trying to be a $3,000 FLIR. It’s a tough, compact, professional-grade diagnostic tool designed for the real world of the trades.