How to Pair Catitru BX17 Earbuds: A Complete Reset Guide

It’s a frustrating moment. You’ve just unboxed your new wireless earbuds, maybe a pair like the Catitru BX17 designed for an active life, and you’re ready to go. But something’s wrong.

Maybe your phone can’t find them. Or, worse, you can only get sound out of the left earbud, while the right one remains stubbornly silent.

If this is you, don’t worry. You’re not alone, and your earbuds are almost certainly not broken. You’ve just run into the most common hurdle of modern TWS (True Wireless Stereo) technology. This guide is the missing manual to get you paired and listening in minutes.

First, What Is TWS (And Why Does It Fail)?

TWS, or True Wireless Stereo, is the technology that allows two separate earbuds to work together as a single stereo pair.

Here’s the simple version of how it works:
1. You open the case.
2. The main (or “primary”) earbud wakes up and connects to the second (or “secondary”) earbud. They “shake hands” and agree to work together.
3. Then, the main earbud connects to your phone.

The “only one earbud working” problem almost always happens when Step 2 fails. The buds don’t “shake hands” properly, so your phone only sees and connects to the main one, leaving the other one silent.

The Correct First-Time Pairing (The 30-Second Way)

Models like the Catitru BX17 use a “Hall Switch,” which is just a fancy term for a sensor that detects when the charging case lid is opened. This is designed for “fast pairing.”

Let’s do it the right way:

1. Keep the Earbuds in the Case: Do not remove the earbuds yet.
2. Enable Bluetooth: On your phone, go to Settings > Bluetooth and turn it on.
3. Open the Case Lid: Open the charging case. This action activates the earbuds and automatically puts them into pairing mode. You should see the LED lights on the buds flash.
4. Find “BX17”: On your phone’s Bluetooth list, wait for “BX17” to appear.
5. Tap to Connect: Tap “BX17” and accept any pairing request.

Now, you can remove the earbuds. They should both play sound. If they do, you’re all set! If not, it’s time for the universal fix.

The “Missing Manual”: A Universal Reset for Your Earbuds

This 3-step process fixes 99% of TWS pairing issues, whether it’s a Catitru BX17 or any other brand. This process forces the earbuds to forget all previous connections and start fresh.

Step 1: “Forget” the Earbuds on Your Phone
This is the most important step. We must ensure your phone isn’t holding on to a bad connection. * Go to your phone’s Bluetooth settings. * Find “BX17” in your list of “My Devices.” * Tap the ‘i’ icon (on iOS) or the gear icon (on Android). * Select “Forget This Device” or “Unpair.”

Step 2: Force the Earbuds to Reset
Now, we force the earbuds to forget your phone and, more importantly, find each other again. * Place both earbuds back into the charging case. * Ensure the case has power (the LED display should light up). * Close the lid. * Wait for at least 10 seconds.

This action cuts power and forces a full reset of their internal TWS link. For some models, you might need to press and hold buttons on the buds while they are in the case, but for most, including the BX17, simply closing the case is the reset procedure.

Step 3: Re-Pair from Scratch
You are now back to a factory-fresh state. * Turn your phone’s Bluetooth off and then on again (this clears its cache). * Now, perform the “Correct First-Time Pairing” steps we covered above. * Open the case lid, wait for “BX17” to appear on your phone, and tap to connect.

When you take the earbuds out this time, the TWS “handshake” should be successful, and you will have perfect stereo sound.

How to Keep Your Connection Stable

• Always Pair with the Case: Avoid taking one bud out and pairing it, then taking the other out. Always start the pairing process with both buds in the case.
• Disconnect Properly: When you’re done listening, place both buds back in the case and close the lid. This signals them to disconnect from your phone and charge.
• Check the Contacts: If you use your earbuds for sports, sweat can sometimes build up on the small metal charging contacts. If one bud isn’t charging, it won’t pair. Wipe the contacts with a dry cloth occasionally to ensure a good charge.

This simple reset process is the key to the “worry-free” experience. It puts you in control and ensures your technology works for you, not against you.